K-Retail – Terms & Conditions

K-Retail – Terms & Conditions

K-Retail – Terms & Conditions

Operated by KNR GLOBAL LLC
Website: https://k-retail.com/

Last updated: 2025.11.25



1. Introduction

Welcome to K-Retail (“the Website”), operated by KNR GLOBAL LLC (“the Company”, “we”, “us”, or “our”).
By accessing or using our Website, you agree to be bound by these Terms & Conditions (“Terms”).
Please read them carefully before placing any orders.

If you do not agree with any part of these Terms, you must stop using the Website immediately.


2. Eligibility

By using the Website, you confirm that:

  • You are at least the age of majority in your country/region, and

  • You have the legal capacity to enter into a binding agreement.


3. Products & Services

K-Retail provides international customers access to beauty, skincare, lifestyle, and retail products sourced from Korea.

We strive to provide accurate product descriptions, images, and details; however:

  • Colors, packaging, or minor features may vary,

  • Product availability may change without notice,

  • Prices may be updated at any time.

The Company is not responsible for typographical errors or inaccuracies related to product descriptions.


4. Order Process

Placing an order on the Website represents an offer to purchase.
We reserve the right to accept or decline any order for reasons including (but not limited to):

  • Payment authorization failure

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Restrictions on shipping to your country or region

Once your order is accepted, you will receive a confirmation email.


5. Prices & Payments

  • All prices are displayed in the currency indicated on the Website.

  • Prices do not include customs duties, import taxes, or any additional charges imposed by your country.

  • You are responsible for all import-related fees required for delivery.

  • We accept major international payment methods as displayed at checkout.

We reserve the right to change pricing without prior notice.


6. Shipping & Delivery

We ship from international fulfillment centers using carriers such as EMS, DHL, Korea Post, and others.

Delivery times provided on the Website are estimates only and may vary due to:

  • Customs inspection

  • Local postal delays

  • Weather or carrier disruptions

The Company is not responsible for delays caused by customs or external shipping carriers.

Once a package is shipped, risk of loss transfers to the buyer.


7. Customs & Import Regulations

Customers are responsible for ensuring that the products ordered comply with the laws and regulations of their country.

You acknowledge that:

  • Your order may be delayed, returned, or confiscated by customs,

  • Additional charges (duties/taxes) may be applied,

  • The Company is not liable for customs decisions or fees.

Refunds are not provided for items destroyed or rejected by customs.


8. Returns, Refunds & Exchanges

Because products are shipped internationally:

  • Returns are accepted only for unopened, unused items within a limited period (as stated on the Website).

  • Return shipping cost is borne by the customer.

  • Items damaged due to customer mishandling are not eligible for return.

If a product arrives damaged or incorrect, please contact us within 7 days of delivery with photo evidence.

Refunds will be processed only after the returned item is received and inspected.


9. Order Cancellation

Orders may be canceled before shipment only.
Once a tracking number is generated, cancellation is no longer possible.

The Company may cancel orders at its own discretion if needed.


10. Prohibited Activities

Users are prohibited from:

  • Attempting to access restricted areas of the Website

  • Misusing the Website for fraudulent transactions

  • Copying or redistributing Website content without authorization

  • Violating applicable laws, export rules, or import restrictions


11. Intellectual Property

All content on the Website—including text, graphics, logos, and images—is the property of KNR GLOBAL LLC or its licensors.
Unauthorized use is strictly prohibited.


12. Limitation of Liability

To the maximum extent permitted by law, KNR GLOBAL LLC is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from shipping delays or customs issues

  • Use or misuse of purchased products

  • Inaccurate product information provided by manufacturers

Your sole remedy is limited to the amount paid for the product.


13. Indemnification

You agree to indemnify and hold harmless KNR GLOBAL LLC from any claims, losses, liabilities, or expenses arising from your misuse of the Website or violation of these Terms.


14. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, available on the Website.


15. Governing Law

These Terms are governed by the laws of the jurisdiction in which KNR GLOBAL LLC is registered, without regard to conflict-of-law principles.


16. Changes to the Terms

We may update these Terms at any time.
Revised Terms become effective upon posting on the Website.


17. Contact Information

If you have any questions, please contact us:

KNR GLOBAL LLC
Customer Support: support@k-retail.com